Refund Policy

Refunds are handled according to the Refund Policy and applicable consumer law.

This refund policy applies to Gamecafe and its published services, including board game rentals and reservations.

01

Eligibility for Refunds

Refunds are available for cancellations made within the specified timeframe. Please ensure you meet the eligibility criteria outlined in our policy.

02

Exclusions from Refunds

Certain services, such as food and beverages, are non-refundable once purchased. Please review our full policy for details.

03

How to Request a Refund

To request a refund, please contact our support team with your reservation details and reason for the request. help@gamecafe.skin

04

Refund Processing Time

Refund requests will be processed within 7 business days after approval. You will be notified via email once your refund is initiated.

05

Cancellation Policy

If you wish to cancel your reservation, please inform us at least 24 hours in advance to avoid any charges.

Governing Law Singapore
Consumer Authority Consumer Protection Authority